I Want One Of Those is the sort of company where even on a cold winter’s day, we still look forward to coming in to work. Established in 1999, IWOOT (as we have become known) has grown to become one of the UK's leading on-line retailers. We work in an environment that is constantly having to evolve and adapt to both emerging technology, and a changing marketplace.

The culture and ethos of our brand runs through every part of the company, even the filler in the parcels we send out is 'on brand'. We are here entirely for the benefit of our customers, and our goal is to consistently strive to over-perform for them. We're not content with being the best, so much as enjoying constantly trying to be even better.

We are the Number One on-line retailer of Gifts and Gadgets in the UK and are passionate about everything we do to keep the top spot. Are you?

We currently have temporary ‘Customer Service Executive’ opportunities in our customer services department to cover our busy Christmas period and would welcome applications from individuals who are up for our challenge.

Successful candidates can look forward to a rewarding, challenging role in a dynamic and friendly team in a company where new opportunities to shine come up every week.

You must have good experience of working in a call centre/customer service environment. You will be dealing with inbound and outbound customer telephone calls and emails handling all types of transactions in accordance with our service standards. You will be handling customer orders in addition to resolving queries.


To succeed in this role, you will need to have:

• Previous experience in a customer service/call centre environment
• Positive attitude, self motivation and excellent communication skills
• An ability to manage issues and problems to resolution in a timely fashion
• The ability to work on own initiative, multi task and prioritise
• True Customer Care dedication and 'can-do' approach
• The ability to work well under pressure and to tight deadlines
• Dedication and flexibility to work overtime at short notice and shifts are essential


Key strengths we look out for are:
• People skills – both written and verbal
• Passion for making it happen
• Drive to be the best
• Internet familiarity and interest
• Numerical and analytical skills
• Accuracy and attention to detail
• Creativity and imagination
• Market awareness and competitive thinking
• Computer literacy with experience in Microsoft Word, Excel, Outlook, and Internet Explorer

This is a temporary full-time position to cover October – Christmas. Candidates must commit for the full period.

We are offering £8.17 ph plus discretionary weekly performance bonus.
If you have the skills to shine in this role, please email your CV with a covering letter to jobs@iwantoneofthose.com answering the following questions:

• What interests you about working at I Want One of Those and what attracted you to apply for this role?

• What skills and experience can you bring to the role and the company?

• As displayed on our website we like to be kept informed with utterly ridiculous, and yet occasionally enlightening "Things We Didn't Know" tell me something we’d never know about you?

Please note applications without a covering letter will not be considered.

Due to the high volume of applications, we regret we will only be able respond to candidates who meet the recruiting criteria.

Contact details

• Email: jobs@iwantoneofthose.com

Anti spam: Do NOT contact me offering services or anything of a commercial nature.