Guest Relations to join a Four star Hotel

The ideal candidate for this poistion has excellent customer service and experience of a supervisory position ,within a similar environment.
They must be able to lead by example, have great communication skills and be a team player


Main Job Function

To Handle difficult situations
To give both internal and external customers,quality service

Carry out handover procedures at start and end of duty shift.
Write and read handover logs and incidents reports.
Ensure that management are kept informed of problems.
Check on guest satisfaction.
Ensure that departments are able to cope with business levels.
Carry out inspection tours of the hotel grounds.
Deal with emergencies,eg fire alert,accidents, security alert.
carry out staff suspension in the event of serious misconduct.


please do not apply for the post unless you fill all requirements

Contact details

• Email: tracey@recruit-4Me.com
• Phone: Tracey 07825 556 993

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