Data entry / junior admin jobs London

Junior Accounts Admin Customer Care Agent in busy small office

Date posted: Friday 11th July
Location: Wood Green N22

Description:

This is a wide reaching and important role within the business to assist in our busy small office, helping on a wide variety of tasks including customer and supplier invoicing in Sage accounts, assisting customers both by e-mail and over the telephone and working closely with other members of the team to ensure our business objectives are met.

Working Hours: 10.00am - 6.00pm Monday to Friday (Sporadic overtime).

Salary: 15.5k +overtime

Start Date: July / August 2008

Tasks & Responsibilities:

Using Sage accounts on a daily basis and taking responsibility for inputting and validating sales from our website and supplier invoices to fulfil them
Troubleshooting accounts issues by interacting with colleagues to solve problems
Dealing with customer service issues on a day to day basis and ensuring our high levels of service quality are met via inbound/outbound calls and e-mail
To aid the smooth running of the office, and to assist the director in achieving organisational goals

Skills & Experience:

Fluent in English
A minimum of 2 years relevant office-based administration experience
Working knowledge of Sage Accounts
Ability to work efficiently and with high levels of accuracy
An analytical mind able to work though problems creatively
A great telephone manner with an ability to see the customers point of view
Good computer skills, with high typing speed
Strong experience of using the Internet
Ability to manage ambiguity
Strong ability and confidence to make decisions on your own and to take responsibility and ownership of those decisions
Excellent communication skills both oral and written


How to Apply:

Applications are only accepted online



Apply Online at:

http://www.surveymonkey.com/s.aspx?sm=PP9McrC07OAVkFhWNTKj_2bQ_3d_3d

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