Seeking to recruit a MCSE/MCSA to work in IT Support Company based in central London.

Role:

Provide technical support and assistance via telephone, email, remote and on-site support around Central London
Diagnose and troubleshoot hardware and software issues
Design solutions based on client business needs
Manage your own portfolio of small business clients

Technical Requirements & Experience:

MSCE/MSCA qualified; understanding of Macs an advantage
Hands-on experience with Windows 2003 SBS
Installation, security, back up and network experience
Hands-on experience in software and hardware troubleshooting
Minimum of 12 months UK-based commercial experience in IT support role; field experience preferable


Personal Requirements:

Confident, people-friendly, helpful, service-orientated, patient, individual who is not afraid to roll their sleeves up and tackle any client issue
Excellent spoken and written English
Good time management skills, able to multi-task, prioritise and work under pressure
Excellent desk-side and customer-facing skills

Please respond with resume, expected salary and availability.

Contact details

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