London hotel jobs

Reception Supervisor, Sloane Square Hotel London 18k plus bonus

Date posted: Friday 16th October

Location: Chelsea

The Sloane Square Hotel is 102 bedrooms a 4* property situated on one of London's most famous squares. The Sloane Square is perfect for Knightsbridge shopping and the charm of Chelsea or the West End. The hotel’s Chelsea Brasserie is a modern French restaurant offering magnificent breakfasts, lunch and dinner in a relaxed but vibrant setting. The bedrooms overlook Sloane Square or HolyTrinityChurch. They feature the finest beds, flat-screen TVs, air conditioning and personal laptops.

We now have an exciting opportunity for an experienced individual to join our small but busy Front Office team as a Reception Supervisor; reporting to the Front Office Manager.

The role involves supervising the Front Office team and ensuring that all front office procedures are delivered with personality. You will be required to supervise the reception desk during the shift, assisting with check in and check out of our guests ensuring that all requirements are met during their stay. As part of the role you will be expected to be a point of contact for our guests should they have any queries, answering the telephone, providing assistance and delivering amazing hospitality. The ideal candidate will be organised, a good communicator and a hands on supervisor.

If you match the following criteria, then this position may be for you:-

4 years experience in 4/5 Star Hotels

2 Years in a Supervisory Reception role

Opera or Fidelio experience

Excellent level of English, both written and spoken

Strong selling skills

Team player

Self-motivated and disciplined

Hours of work / Shift Pattern: 40 hours per week over 5 days including weekends.
You will be covering either early (0700 hrs – 1530 hrs) or late shift (1430 hrs – 2300 hrs).

Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised.

Legal right to work in E.U. (Documentary proof will be required)