BILINGUAL FIT RESERVATIONS EVECUTIVE SALARY 19.000 GROSS a year

Excellent opportunity for an experienced bilingual candidate specialising FIT Reservations in UK Inbound Tourism join our Team and service our Growing ITALIAN AND SPANISH Clients

It is essential that you have at least 1 years advance experience in a similar role with a UK Inbound Tour operator or Travel agency.

Candidates must be able to display commercial awareness of the UK Inbound tourism specifically, HOTELS in London and its many attractions,

You must be extremely motivated with a pro-active approach to your work is a must with the ability to anticipate issues and be able to resolve them.


Candidate's Profile:

MUST BE FLUENT IN BOTH ENGLISH –ITALIAN & SPANISH (BOTH WRITTEN AND SPOKEN).

Understanding of UK Hotels ESPECAILLY LONDON
Must understand tour operator Contract rates and Tour operator allocation concept
Must have at least 1 year experience in travel reservations is ESSENTIAL (either for a hotel group, tour operator, travel agent etc)
Previous experience of making reservations for hotels, Theatre tickets and airport transfers is a must
Other European languages desirable although not a pre-requisite.
Must be Computer literate to enable use of company commercial system (Travel Studio) Use of P.C. – Microsoft Office, Word, Excel, PowerPoint
Good telephone manner / Customer liaison skills
Self motivated, dedicated with ability to communicate across departments in order to satisfy Client needs


The main duties include:
Provide day to day point of contact to our Italian clients for Hotel Reservations and service resvations
Preparing quotations for clients within company guidelines / sales initiatives & implement routine follow up
Negotiating our special contract rates/allocation & dealing with any cancellations and amendments
Ensure Hotel allotments and book out are monitored requesting special conditions etc
Liaison with other departments in order to quote / expediting timely answers to client queries / enquiries / complaints to ensure company procedures are followed
Manage & maintain information accurately within client data files
Liaising with the Sales/ Contract Manager
Demonstrate flexibility & undertake reasonable tasks requested by the company
Price queries and assisting accounts department in pursuit of late payments
Act as a role model relating to business values
• SALARY is £ 19.000.00 GROSS PER ANNUM
Office hours: Monday- Friday 09.00am to 17.30pm
Every other Saturday 09:00 to 13:00


DO NOT APPLY IF YOU HAVE NO RESERVATIONS EXPERIANCE
NO NOT APPLY IF YOU HAVE NOT BEEN IN LONDON FOR AT LEAST 1 YEAR.
To apply for the position of Experienced ITALIAN Reservations Executive Please email your CV ASAP
PLEASE APPLY DIRECTLY AS NO AGENICIES WILL BE CONSIDERED

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