London reception / switchboard / customer service jobs
Service Cordinator required for busy Security Systems Company
We are based in Isleworth, South West London and are urgently looking for a Service Coordinator who will be responsible for planning the day to day works carried out by our Field Engineers and other workshop duties. AST install and maintain Intercoms, Door Entry Systems, Access Control, CCTV systems and Automatic Gate systems for wide range of Clients from Housing Associations to Universities
The role requires a person with a strong administration skills and the ability to understand technical environment so that when engineers clear down jobs you have an understanding of what has been completed or what additional work is required. A Knowledge in the field of Intercoms, Door Entry Systems, Access Control, CCTV systems and Automatic Gate systems would be advantageous. You must be able to speak English fluently and have good telephone manner.
Duties will encompass:
Planning and Scheduling Diary for the Engineers daily service calls
Updating our In-House Software with new orders, updating work in progress and completing jobs.
Booking Appointments for service calls
Ordering Parts for Service calls and New Installations
Managing Warehouse Stock
Preparation of Equipment for installations.
Other duties related to the smooth running of the Engineering Department
Our ideal candidate will:
be very Computer Literate with good typing speed
be tidy and organised
act professionally and courteously with all fellow engineers and customers they meet
act responsibly and with necessary care for themselves, the property of others and their team
be of good health
be self motivated
keep their promises to others
Be able to multi-task
have a Positive Can do Attitude
A responsible approach, professionalism and a willingness to learn are the most important qualities.
Working 40 Hours a week. Training on our systems will be provided to suitable successful candidates. Immediate Start available!
To apply for the position please email your CV to: philip@astlondon.co.uk
for more information about AST view our website: www.astlondon.co.uk
NO AGENCIES PLEASE
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