Service Manager

West London Club

About the Gig

We're on the hunt for a Service Manager for our West London Club. You will ensure that every member visit is as convenient and enjoyable as possible, by acting as a support to all departments and providing exceptional customer service. You will be the custodian of the Virgin Active Core values and ensure perfect execution of daily club operations.

About you

As our service champion, you will need:

Previous customer service experience
Knowledge of Health & Safety Legislation (desirable)
Previous supervisory experience (desirable)
To be approachable
Excellent communication skills
The ability to dazzle members
The RLSS National Pool Lifeguard Qualification or be willing and able to complete it within your first month of employment

You don't need to be 'Rocky', but you need to be a totally clued up Service Manager who has great organisational skills to ensure that all facilities and equipment are clean, safe, well presented and functional at all times by leading Brand Standards. You will need to be a customer service champion and the thought of dealing with thousands of members and a multitude of staff won't make you break into a cold sweat.

If this is you then we would love to give you

An exciting challenge
Help you grow/develop
Salary to be discussed at interview
Listen to your ideas and of course - " we'll work hard and play hard together
Love people? Love customer service? Then we'd love to hear from you!

Please note that we can only consider applications from people who already have the right to live and work in the UK.

Contact details

• Email: Click here to reply to this ad

Anti spam: Do NOT contact me offering services or anything of a commercial nature.