London hotel jobs

Meetings & Events Executive

Date posted: Tuesday 10th November

Location: Shepherds Bush

K WEST HOTEL & SPA

……a Seriously Cool Choice, with Real People and Genuine Service

Meetings & Events Executive
About K West….
K west Hotel & Spa, the trendy 4 star deluxe hotel in Shepherds Bush is currently searching for a fun, engaging and energetic Meetings & Events Executive to join our fantastic front office team! With 220 rooms, a holistic spa, fitness club and DJ in the bar on Friday and Saturday nights our Hotel is always buzzing with energy!
What will you be doing?
• Take and process all reservations and meeting room and event bookings promptly and accurately, ensuring all bookings are inputted into Opera and the events diary accurately, and in a timely manner
• To ensure the Meetings Diary is accurate at all times.
• Respond to and follow up on all queries, leads and requests in a timely manner and send out confirmations and quotes where required within 8 hours
• To follow up chases for confirmations, contracts and deposits from clients
• To complete reports on a weekly basis and distribute and communicate forthcoming events to all departments
• Hold weekly events meetings with relevant department heads and team members in order to communicate future events.
• To manage and communicate all large events, cocktail parties and dinners.
• To allocate rooms where appropriate and be aware of preferences
• To understand daily availability of all hotel rooms
• To ensure all provisional bookings and enquiries are acted upon and followed up, using the chase system, maximising conversion to confirmed business.
• To maintain accurate filing of all correspondence
• To coordinate all meetings and events efficiently and follow up effectively with the client after the event.

About you….
The ideal candidate will have atleast 18 months experience in a similar role, within a cool 4/5 star hotel and candidates who have 18 months supervisory experience in the front office or reservations department

We require a candidate with:
•A fun, outgoing personality
•A “can do” positive and pro active attitude
•A calm, composed and friendly approach when under pressure.
•You have outstanding communication skills and speak excellent English
•You are a genuinely friendly and welcoming person who enjoys working with an international team and serving guests

The reward…
* Meals on duty
*K star of the month award £100.00
* Recommend a friend to work here and earn £150
* Interest free loan to purchase annual travel card
* Interest free student loan
* Monthly birthday parties, and great annual parties with fantastic prizes.
* On going training and development
Take a look at our careers page on www.k-west.co.uk

To apply for this position please send your CV and cover letter to careers@k-west.co.uk telling us why you want to work at k west. Please note that due to the high volume of applications received, only candidates who have been successfully short listed for the first stage of the interview process will be contacted.