Established in 1997 and privately owned by our management team, Careline Services Limited (CSL) has become one of the leading providers of outsourced contact centre solutions in the UK.Want to work in the best call centre ever?

Outbound calling to existing customers, you will be representing one of the largest media company’s in the UK, Sky. Your role will require you to up-sell and cross-sell a variety of Sky's products and services to its existing customers. You will need an inherent desire to succeed whist delivering the highest standards in quality and service. Keeping abreast of competitors within the TV, Broadband and Telco industries to ensure the information given to customers is accurate and up to date will be essential.
Through effective questioning you will identify and clarify a customer’s needs and match the appropriate product/service that best meets their needs with key priority on ensuring the customer has a positive customer experience/journey. Recognition of diversity of Customers and their needs. Manage escalation process for calls/contacts that are not resolved in one call/contact.


We have some fantastic opportunities at present in a variety of both sales and customer services positions, offering realistic achievable earnings of £10.50 + per hour.

We require people with an effervescent personality and the will to succeed!

The starting dates are weekly and we are interviewing daily. Full time permanent positions (40hours minimum per week)

If you are interested please call us on 020 8495 4306 or email us at recruitment@careline-services.co.uk

Contact details

• Email: Click here to reply to this ad
• Phone: Sabrina on 02084950972

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