Do you like to motivate and inspire others to achieve personal success?
Do you display positive energy with natural enthusiasm?


A position has become available working within the Training department for BPS Contact Centre Services.

LOCATION: Wimbledon
HOURS: 40 hours – Monday to Saturday (varying shifts with evenings & weekends)


Role Description

As the Sales Coach, your main objectives will be coaching and motivating new and existing agents. Coaching on a 1 to 1 basis, you will encourage the agents to achieve their full potential within the inbound sales team. Management or supervisory skills would be an advantage and building strong relationships with Operational Management will be an integral part of the role. From time to time you will be required to help out with the design and delivery of bespoke training to meet organisational needs. The ideal candidate should have an interest in helping people achieve their personal goals and successes.

Key Responsibilities

As the Sales Coach you will
• Increase sales through coaching and motivating the agents
• Improve staff morale and attrition by helping agents to feel valued within BPS
• Help agents to realise their goals within BPS
• Encourage the agents to take ownership of their development
• Design and deliver training when required

Key Competencies

• Excellent interpersonal skills with the ability to communicate at all levels
• Patience with people
• Ability to self manage and to motivate yourself and others
• Ability to organise and prioritise in order to meet set deadlines
• A hands on and positive 'can do' attitude
• Ability to influence others
• Reliable and punctual

Experience

• Coaching experience necessary
• Training experience not necessary but would be an advantage
• Proven sales experience in similar field



If you think you fulfil the above criteria, please contact Latif/Cavell from the recruitment department on 020 8404 0561 and mention the Sales Coach position or email your CV with a covering letter to careers@bpscontact.co.uk

Contact details

• Email: careers@bpscontact.co.uk

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