We are currently recruiting for a professional and self-motivated Reservations Agent who has the right attitude and flair to work within our Reservations Department in Red Carnation Hotels.

As Reservations Agent, you will have an opportunity to work with a highly knowledgeable team and embark on fantastic career opportunities. This is a challenging and exciting role where as a Reservations Agent, you are expected to work efficiently at all times, taking room reservations for a stunning four star deluxe hotel property in central London.


The ideal candidate for Reservations Agent position should have:

·A sales driven attitude, striving to meet departmental targets

·An excellent command of written and spoken English, combined with excellent communication skills

·Be enthusiastic in delivering excellent customer service

·Be able to work under pressure and have strong organisational skills

·Display a polite and professional attitude to internal and external guests

Previous high standard experience as a Reservations Agent in a hotel reservations team is desirable.


This is a full time role, with shifts varying between 8am and 8:30pm Monday to Friday and some weekends from 9.00am – 5.30pm. In return we offer unrivalled training and development to ensure you excel in your career along with a competitive salary with bonus and benefits package.

Joining Red Carnation will give you the opportunity to be part of a dynamic company that recognises the commitment and enthusiasm of its employees. Red Carnations Hotels is the only hotel group in the UK to be accredited with Corporate Investors in People, and have also been rewarded the National Training Award. This illustrates our promise to provide outstanding training and development combined with long-term career opportunities to our employees.

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