Where are we going ?
Established in 1957, we are a rapidly growing Company in the skin business, supplying state of the art medical technology to hospitals, clinics and doctors. This includes imaging systems for the early detection of skin cancer, medical lasers and electro surgery. Our wide customer base includes the exciting cosmetic surgery sector. We currently employs some 15 people and is growing sales at 15% each year.

How are we going to get there ?
Excellent customer service to existing and new customers will be a key part of our growth. This position is at the centre of our customer services, giving an opportunity to be involved in the process from beginning to end. The successful candidate will be handling a high volume of customer orders where accuracy is a must. Training will be provided but you must demonstrate a willingness to learn.

What can the successful candidate achieve ?
Job satisfaction from getting the right products to the right customers on time every time. Acquire a great deal of experience about order processing, stock control, and looking after customers. The successful candidate can make this their own role, becoming the best, or ultimately take on more responsibility should this be what you seek. Logistics management, marketing and sales and are all possible alternative directions you might consider in the future with Schuco.
This is an opportunity to join us on our journey to become the dominant force in skin related technology. And for the successful candidate, a unique platform from which to achieve your own goals and dreams.

RESPONSIBILITIES & TASKS
Sales Order Processing
• Receive and prioritise customer orders from post, fax, email, web and telephone
• Input orders to system (Pegasus Opera), check stock available, check account status
• Invoice orders
• Control the flow of despatch notes from the office to the stores
• Ensure all orders are accounted for. Mark off orders and resolve any not accounted

Other Office Administration:
• Answering the telephone, taking orders, passing on messages /actioning queries
• Open post and distribute.
• Filing and archiving
• Frank mail and take to post office.
• Run stock & purchasing reports / place purchase orders / chase suppliers
• Run backorder reports / update customers
• Chase supplier orders
• Provide cover for goods in/out
• Assist Operations manager with other duties as required

EXPERIENCE, SKILLS
• IDEALLY SOME EXPERIENCE IN AN ADMINISTRATIVE / CUSTOMER SERVICE ENVIRONMENT
• FAST ACCURATE KEYBOARD SKILLS

ATTRIBUTES
• ATTENTION TO DETAIL / ACCURACY
• GOOD TELEPHONE MANNER & COMMUNICATION SKILLS
• LIKEABLE, FRIENDLY, TEAM PLAYER

REPORTING
• LINE MANAGER = OPERATIONS MANAGER
• INITIAL TRAINING = OPS MANAGER / OPS TEAM

CAREER PATH POSSIBILITIES :
• CUSTOMER SERVICE / OPERATIONS / STOCK MANAGEMENT / ACCOUNTS

Contact details

• Email: s.curtis@growrecruitment.com
• Phone: 020 8447 7252

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