We import furniture from Europe & deliver and install it in the UK for residential clients.

We are looking for an individual with customer service experience to:

Liaise with European suppliers to arrange payments & deliveries into out NW10 warehouse.

Chase deliveries when late.
Co - ordinate with accounts to ensure payments go out so that suppliers release goods.
Inform clients when thier goods will be delivered.
Collect balance payments from clients.

Book outgoing deliveries for clients.

Co -ordinate with the delivery and inctallation teams.

Co -ordinate customer service issues and complaints.
Arrange for replacement parts & products to be delivered to clients and close service jobs as soon as possible.

Contact details

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