Gumtree Help covers most of what you ask us about Gumtree and we update these pages regularly with any new questions asked. So whatever your question is you should find the answer here quickly and easily! But if you can’t find what you need then you will find links to contact us so that we can help you out.
What do you need help with?
- Help with my ad - e.g. can't see your ad, having trouble editing it
- Help with my paid job ad - all questions about paid Job ads
- Help with my paid rental ad - all questions about paid rental ads
- Help with my Featured Ad (including Homepage Spotlight) - e.g. can't see your paid ad, other trouble with featured ads
- Help with my Urgent ad - e.g. can't see your Urgent ad
- Help with my paid Business Services Ad - e.g. can't see your paid ad, other trouble with business services ads
- Email alerts - Receive free daily email alerts when ads are posted in selected categories
- Stay Safe - Information and help with scams, fraud, abuse/ harassment and spam
- Feedback - comments about Gumtree. For help with an ad, please see one of the links above
Top 10 FAQs
1. Why can I not repost my ad?
2. Why has my ad been deleted?
3. I can’t find my ad. What's happened?
4. I can’t see the photos in my ad. What’s wrong?
5. I have been a victim of a scam/ I suspect a scam what should I do?
6. What are the posting rules?
7. What should I watch out for when buying an item?
8. How can I get a VAT receipt for my paid job ad?
9. How do I delete my ad?
10. How do I get a Gumtree in my city?
2. Why has my ad been deleted?
3. I can’t find my ad. What's happened?
4. I can’t see the photos in my ad. What’s wrong?
5. I have been a victim of a scam/ I suspect a scam what should I do?
6. What are the posting rules?
7. What should I watch out for when buying an item?
8. How can I get a VAT receipt for my paid job ad?
9. How do I delete my ad?
10. How do I get a Gumtree in my city?